Terms and Conditions

QUOTECH SOLUTION & SERVICE SDN. BHD.

Welcome to QUOTECH SOLUTION & SERVICE SDN. BHD. By accessing or using our products, services, or website, you agree to the following Terms and Conditions. Please read them carefully.

1. Definitions

  • Company refers to QUOTECH SOLUTION & SERVICE SDN. BHD. (Registration No. 202501037852 (1639261-A)).
  • Customer/Client refers to any individual or business that purchases products or services from us.
  • Products refer to hardware, software, and accessories supplied by the Company.
  • Services refer to IT support, software development, maintenance, consultancy, and related solutions.

2. Use of Services

  • Customers must provide accurate and complete information when engaging our services.
  • Services are to be used for lawful business purposes only.
  • The Company reserves the right to decline service or terminate agreements in cases of misuse or non-compliance.

3. Products & Delivery

  • All products are subject to availability.
  • Delivery timelines are estimates and may vary depending on stock and logistics.
  • Customers are responsible for verifying product specifications before purchase.

4. Pricing & Payment

  • Prices are quoted in Malaysian Ringgit (RM) unless stated otherwise.
  • Payments must be made in full before delivery of products or commencement of services.
  • The Company reserves the right to revise prices without prior notice.

5. Refunds & Returns

  • Refunds and returns are subject to our Refund and Returns Policy.
  • Software licenses and activated digital products are strictly non-refundable.

6. Service Limitations

  • While we strive to provide reliable and effective solutions, the Company does not guarantee that services will be uninterrupted or error-free.
  • The Company is not liable for delays or failures caused by third-party providers, natural disasters, or circumstances beyond our control.

7. Warranties

  • Hardware warranties are as provided by the manufacturer.
  • Services are delivered with reasonable skill and care, but no absolute guarantee is made unless expressly agreed in writing.

8. Liability

  • The Company shall not be held liable for indirect, incidental, or consequential damages arising from the use of our products or services.
  • Total liability shall not exceed the amount paid by the customer for the specific product or service.

9. Intellectual Property

  • All content, software, and materials developed by QUOTECH remain the intellectual property of the Company unless otherwise agreed.
  • Customers are prohibited from copying, distributing, or reselling our proprietary solutions without consent.

10. Privacy

  • Personal data collected is protected in accordance with our Privacy Policy.
  • Customers agree to the use of their information for service provision and communication purposes.

11. Governing Law

These Terms and Conditions are governed by the laws of Malaysia, and any disputes shall be subject to the jurisdiction of Malaysian courts.

12. Amendments

The Company reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our official channels, and continued use of our services constitutes acceptance of the revised terms.

📌 Contact Us
For questions about these Terms and Conditions, please contact: