Privacy Policy

QUOTECH SOLUTION & SERVICE SDN. BHD.

At QUOTECH SOLUTION & SERVICE SDN. BHD., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, purchase our products, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact number, email address, NRIC/passport (if required for official purposes), billing address, and company details.
  • Transaction Information: Purchase records, invoices, and payment details.
  • Technical Information: Device type, browser, IP address, and usage data collected through cookies or analytics tools.
  • Service Information: Data provided during IT support, diagnostics, or software customization.

2. How We Use Your Information

Your data may be used for:

  • Processing and fulfilling orders or service requests.
  • Providing customer support and technical assistance.
  • Sending updates, promotions, or important notices.
  • Improving our website, products, and services.
  • Complying with legal or regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

  • Trusted service providers and partners who help us deliver products, payments, or logistics.
  • IT support and third-party vendors strictly for operational purposes.
  • Legal or regulatory authorities if required by law.

All third parties are required to maintain confidentiality and use your data only for agreed purposes.

4. Data Security

We implement reasonable technical and organizational measures to safeguard your information. However, no method of storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies to:

  • Improve your browsing experience.
  • Analyze website traffic and performance.
  • Remember user preferences.

You may disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights

You may:

  • Request access to the personal data we hold about you.
  • Request corrections or updates to inaccurate information.
  • Withdraw consent to marketing communications.
  • Request deletion of your data, subject to legal or contractual obligations.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by Malaysian law.

8. Third-Party Links

Our website or communications may contain links to third-party sites. We are not responsible for their privacy practices, and you are encouraged to review their policies before sharing personal data.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be published on our official channels with a revised effective date.

10. Contact Us

For inquiries about this Privacy Policy or how we handle your data, please contact:

QUOTECH SOLUTION & SERVICE SDN. BHD.
1st Floor, No.71E Lot 9912, Section 64, KTLD, Jalan Mendu,
93200 Kuching, Sarawak, Malaysia

Office No: 010-9713389

Email: quoteching66@outlook.com